- Cancellation Fee -
In cases where the customer cancels the contract after the contract has been completed, 1 customer will be charged a cancellation fee from their travel fee at the following rates. In cases where multiple people are participating and a portion of the customers cancel their contracts, we will charge the remaining customers a fee based on the difference according to the change in the number of people (around 1 vehicle/1 room per person) using transport and accommodation facilities.
2 days before |
1 day before |
The activity day and No-contact after the tour start |
30% |
50% |
100% |
- Plan Provider Company -
Shianno Discovery
1511 Furumi, Shinano-cho, Kamiminochi-gun, Nagano 389-1302
Sales Manager:Kohei Nishida
Contact Phone Number:+81-90-6514-0855