- Cancellation Fee -
In cases where the customer cancels the contract after the contract has been completed, 1 customer will be charged a cancellation fee from their travel fee at the following rates. In cases where multiple people are participating and a portion of the customers cancel their contracts, we will charge the remaining customers a fee based on the difference according to the change in the number of people (around 1 vehicle/1 room per person) using transport and accommodation facilities.
3 days before to 1 day before |
On activity day |
No-contact after the activity start |
20% |
50% |
100% |
- Plan Provider Company -
Yutakaya
2-2-16 Central, Ueda City, Nagano Prefecture
Sales Manager:Mukawa
Contact Phone Number:+81-268-24-5298